PORTWELL AIO-120802LN-USB
Description
This product is a USB2.0-compliant analog I/O unit that extends the analog I/O function of USB port of PCs. Compact design not restricting installation location (188.0(W) x 78.0(D) x 30.5(H)) makes it easy to install the product within the panel or device using DIN rail mounting jigs, or on the floor or wall.
Part Number
AIO-120802LN-USB
Price
Request Quote
Manufacturer
PORTWELL
Lead Time
Request Quote
Category
Contec I/O Products
Specifications
Categorization Information
Contec I/O Products
Datasheet
AIO-120802LN-USB.pdf
413 KiB
Extracted Text
Ver.1.01 N Series for USB Multifunction DAQ Unit (8ch AI, 2ch AO, 16ch DIO) AIO-120802LN-USB This product is a USB2.0-compliant analog I/O unit that extends the analog I/O function of USB port of PCs. Compact design not restricting installation location (188.0(W) x 78.0(D) × 30.5(H)) makes it easy to install the product within the panel or device using DIN rail mounting jigs, or on the floor or wall. Windows driver library is supplied. Possible to be used as a data recording device for LabVIEW, with dedicated libraries. * Specifications, color and design of the products are subject to change without notice. Features Multi-function Diverse installations such as screw fastening, magnet, DIN rail are possible Analog I/O can be implemented in a compact system. The series consists of two different models from which you can Installation on the floor / wall /ceiling is possible by screw select the best model to suit your application. fastening, magnet, rubber feet, etc. This product contains the analog input (12bit, 8ch), analog In addition, DIN rail mounting mechanism is equipped as output (12bit, 2ch). standard with the product, making it easy to install the product This model includes bi-directional digital inputs / outputs within the panel or the device. (16points, TTL level) and a counter (32bit 1ch, TTL level). You Easy-to-wire terminal connector adopted can select the input/output by the application software in eight signals units. Adoption of terminal connector (with screws) enables to achieve easy wiring. Analog I/O can be synchronized with an internal timer or external clock. Windows compatible driver libraries are attached. Analog I/O can both be performed at fixed time intervals and Using the attached analog I/O driver API-USBP(WDM) makes synchronized with an external signal. it possible to create applications of Windows. In addition, a diagnostic program by which the operations of hardware can Digital filter function to prevent wrong recognition of be checked is provided. external signal chattering is provided. Supported to the data logger software [C-LOGGER] This product has analog input / output control signal, digital (Analog input only) input signal and digital filter function to prevent it from Supporting the data logger software [C-LOGGER] that enables chattering in counter input signal. (Counter gate signal) the graph display of recorded signal data, file saving, and Buffer memory available for background processing dynamic transfer to the spreadsheet software program “Excel”. independent of software Plug-ins for the dedicated libraries, the board also The boards include buffer memory (1K Word each for analog supports MATLAB and LabVIEW. input and output) which can be used in either FIFO or ring We offer a dedicated library [ML-DAQ], which allows you to use format. This allows analog I/O to be performed independently this product on MATLAB by The MathWorks as well as another of the operating state of the PC or software. dedicated library [VI-DAQ], which allows you to use the product Software-based calibration function on LabVIEW. These dedicated libraries are available, free of charge Calibration of analog input/output can be all performed by (downloadable), on our web site. software. Apart from the adjustment information prepared before shipment, additional adjustment information can be stored according to the use environment. Compact design not restricting installation location (188.0(W) x 78.0(D) x 30.5(H)) Compact design of 188.0(W) × 78.0(D) × 30.5(H) does not require special installation location. Compatible to USB1.1/USB2.0 Compatible to USB1.1/USB2.0 and capable to achieve high speed transfer at HighSpeed (480 Mbps). AIO-120802LN-USB 1 Ver.1.01 Support Software Support Software Item Specification Windows version of analog I/O driver API-AIO(WDM) Analog input [Stored on the bundled CD-ROM driver library Isolated specification Un-Isolated API-USBP(WDM)] Input type Single-Ended Input or Differential Input 8channels (Single-Ended Input) It is the library software, and which supplies command of Number of input channels 4channels (Differential Input) hardware produced by our company in the form of standard Input range Bipolar ±10V, ±5V, ±2.5V or Unipolar 0 - +10V Win32 API function (DLL). Using programming languages Absolute max. input ±15V supporting Win32API functions, such as Visual Basic and voltage Input impedance 1MΩ or more Visual C++ etc., you can develop high-speed application Resolution 12bit software with feature of hardware produced by our company. Non-Linearity error *1 ±20LSB In addition, you can verify the operation of hardware using Conversion speed 5μsec/ch (Max.) *2 [200KSPS]*3 Diagnostic programs. Buffer memory 1K data FIFO or 1K data RING Conversion start trigger Software / external trigger < Operating environment > Conversion stop trigger Number of sampling times / external trigger/software OS Windows 7, Server 2008, Vista, XP, Server 2003 .etc TTL level (Rising or falling edge can be selected by External start signal software) Adaptation language Visual Basic, Visual C++, Visual C# .etc TTL level (Rising or falling edge can be selected by You can download the updated version from the CONTEC’s External stop signal software) Web site (http://www.contec.com/product/device/apiusbp/). For TTL level (Rising or falling edge can be selected by External clock signal more details on the supported OS, applicable language and software) Analog output new information, please visit the CONTEC’s Web site. Isolated specification Un-Isolated Number of output channels 2ch Data Logger Software C-LOGGER Output range Bipolar ±10V, ±5V or Unipolar 0 - +10V, 0 - +5V [Stored on the bundled CD-ROM driver library Output current ability ±3mA API-USBP(WDM)] Output impedance 1Ω or less Resolution 12bit C-LOGGER is a data logger software program compatible with Non-Linearity error *1 ±20LSB our analog I/O products. This program enables the graph Conversion speed 12μsec (Max.) [83KSPS]*3 display of recorded signal data, zoom observation, file saving, Buffer memory 1K data FIFO or 1K data RING and dynamic transfer to the spreadsheet software “Excel”. No Conversion start trigger Software / external trigger troublesome programming is required. Conversion stop trigger Number of sampling times / external trigger/software TTL level (Rising or falling edge can be selected by CONTEC provides download services (at External start signal software) http://www.contec.com/clogger) to supply the updated drivers. TTL level (Rising or falling edge can be selected by External stop signal For details, refer to the C-LOGGER Users Guide or our software) website. TTL level (Rising or falling edge can be selected by External clock signal software) < Operating environment > Digital I/O OS Windows 7, Vista, XP, Server 2003 Number of I/O Channels 16-bit input lines, 8-bit input/output lines, 16-bit output lines (programmable) I/O signal level TTL level (positive logic) Data acquisition VI library for LabVIEW VI-DAQ (Available Counter for downloading (free of charge) from the CONTEC web Number of channels 1channels site.) Counting system Up count This is a VI library to use in National Instruments LabVIEW. Max. count FFFFFFFFh (Binary data, 32bit) VI-DAQ is created with a function form similar to that of TTL level : 2 (Gate/Up)ch, Number of external inputs Gate (High level), Up (Rising edge) LabVIEW's Data Acquisition VI, allowing you to use various TTL level : 1ch, devices without complicated settings. Number of external outputs Count match output (positive logic, pulse output) See http://www.contec.com/vidaq/ for details and download of Frequency response 5MHz (Max.) VI-DAQ. USB Bus specification USB Specification 2.0/1.1 standard USB transfer rate 12Mbps (Full-speed), 480Mbps (High-speed) *4 Power supply Bus power Common section Connector 10 pin (screw-terminal) plug header x5 Number of terminals used at 127 terminals (Max.) *5 the same time Power consumption (Max.) 5VDC 450mA Operating condition *6 0 - 50°C, 10 - 90%RH (No condensation) Physical dimensions (mm) 180(L) x 140(D) x 34(H) (No protrusions) Weight 300g Attached cable length USB Cable 1.8m *1: A linearity error approximately 0.1% of full-range may occur when operated at 0ºC or 50ºC ambient temperature. *2: The required time is indicated in the analog to digital translation of one channel. When AD of two or more channels is converted, time of the a few minutes of the channel is necessary. Conversion time = Number of conversion channelsx2sec *3: SPS = Samplings Per Second. The number of data that can be converted in one second is shown. *4 : The USB transfer speed depends on the host PC environment used (OS and USB host controller). *5 : As a USB hub is also counted as one device, you cannot just connect 127 USB terminals. *6 : To suppress the heating, ensure that there are spaces for ventilation (about 5cm) around this product. AIO-120802LN-USB 2 Ver.1.01 Packing List Installation Method Unit (AIO-120802LN-USB) …1 Mounting on a DIN Rail Mounting procedure USB cable (1.8m) …1 USB cable attachment on the main unit’s side (1) Push the fixing hook up using a slotted screwdriver to make (For Mini B connector side) …1 it unlockable. First step guide …1 I/O connector …5 Rubber feet …4 Magnet …2 CD-ROM *1 [API-USBP(WDM)] …1 *1 The CD-ROM contains the driver software and User’s Guide (this guide) Block Diagram (2) Hook the product from the upper part of the DIN rail, and press the lower part on to the DIN rail. (3) Push the fixing hook up using a slotted screwdriver to make it lockable. Removal procedure (1) Pull down the fixing hook of the unit to unlock it. Physical Dimensions (2) With the fixing hook unlocked, pull the lower part of this unit toward you. (3) By lifting this unit, you can easily remove it from the DIN rail. AIO-120802LN-USB 3 Ver.1.01 To remove the magnet, slide the magnet in the direction of Desktop Installation arrow 1 as shown in the following figure, and then lift it out in Using the rubber feet the direction of arrow 2. When required to mount the product on the desktop, mount it on a horizontal platform. The rubber feet can be mounted in their mounting holes as shown in the following figure. Mounting onto the steel wall Mount the product directly onto the steel wall. Pull it gently after Wall Installation mounting to confirm that it will not drop off from the body. To mount the product on the wall, purchase the commercially available screw (fitting for φ3.5) separately. Installation Conditions Installation orientation Installation Using the Magnet It is possible to mount it in the orientations shown in the Attaching the magnet supplied with the product makes it easy following figure. Other orientations would cause problems in to mount or remove the product on or from a metal surface usage, such as inadequate heat dissipation. such as steel desk or partition. DIN rail fixation Vertical installation CAUTION - Do not let the magnet go near objects that can be affected by magnetic fields, such as monitors and floppy disks. - If the product is shifted while mounted on the steel surface, the surface paint may be scratched. - When using the magnet, stack connection is not possible. Mounting/ removing the magnet To mount the magnet, press down the entire length of the magnet into its mounting hole while pushing the magnet in the Horizontal installation Installation on a ceiling direction of arrow 1. Next, slide the magnet in the direction of arrow 2 to fix it in position. AIO-120802LN-USB 4 Ver.1.01 Screws / magnet fixation Signal Layout Vertical installation The unit can be connected to an external device using 10-pin connectors that is provided on the unit face. Single-Ended Input Signal Signal Signal Meaning Meaning Meaning Horizontal installation Installation on a ceiling name name name Digital Input/Output AI00 Analog Input 00 DGND DigitalGround DIO00 00 AO External Start Digital Input/Output AI01 Analog Input 01 AOSTA DIO01 Trigger Input 01 AO External Stop Digital Input/Output CAUTION AI02 Analog Input 02 AOSTP DIO02 Trigger Input 02 When using the product in a high temperature environment, AO External Sampling Digital Input/Output AI03 Analog Input 03 AOCLK DIO03 Clock Input 03 cool it by blowing air even when the temperature is within the Analog Ground specified range. AGND DGND DigitalGround DGND Digital Ground (for AI) Spacing between the system unit and any surrounding Digital Input/Output AI04 Analog Input 04 CNT O Counter Output DIO04 04 objects Counter Gate Digital Input/Output AI05 Analog Input 05 CNT G DIO05 Secure a distance of at least 50mm between the top of the Control Input 05 main unit (single use) and any surrounding objects. Digital Input/Output AI06 Analog Input 06 RES Reserved DIO06 06 Do not locate the unit in a fully enclosed housing. Counter Up Digital Input/Output AI07 Analog Input 07 CNT C DIO07 Clock Input 07 Analog Ground AGND DGND DigitalGround DGND DigitalGround (for AI) Digital Input/Output AO00 Analog Output 00 DIO08 08 Analog Ground Digital Input/Output AGND DIO09 (for AO) 09 Digital Input/Output AO01 Analog Output 01 DIO10 10 Analog Ground Digital Input/Output AGND DIO11 (for AO) 11 N.C. N.C. DGND DigitalGround Digital Input/Output DGND Digital Ground DIO12 12 AI External Start Digital Input/Output AISTA DIO13 Trigger Input 13 AI External Stop Digital Input/Output AISTP DIO14 Trigger Input 14 AI External Sampling Digital Input/Output AICLK DIO15 Clock Input 15 DGND DigitalGround DGND DigitalGround Connection Method Analog Input 00 - Analog input signal. The numbers correspond to channel Analog Input 07 numbers. Connecting an Interface Connector Analog Ground (for AI) Common analog ground for analog input signals. When connecting the unit to an external device, you can use Analog Output 00 - Analog output signal. The numbers correspond to channel the supplied connector plug. For wiring, strip off approximately Analog Output 01 numbers. 7 mm of the covered part of a wire rod and then insert it to the Analog Ground (for AO) Common analog ground for analog output signals. AI External Start Trigger External trigger input for starting analog input sampling. opening. After the insertion, secure the wire rod with screws. I AI External Stop Trigger Input External trigger input for stopping analog input sampling. Compatible wires are AWG 28 - 16. AI External Sampling Clock External sampling clock input for analog input. I AO External Start Trigger External trigger input for starting analog output sampling. I AO External Stop Trigger External trigger input for stopping analog output sampling. I AO External Sampling Clock External sampling clock input for analog output. I Digital Input / Output 00 - Digital input / Output signal. Digital Input / Output 15 Digital Output00 - Digital Digital output signal. O03 Counter Gate Control Input Gate control input signal for counter. Counter Up Clock Input Count-up clock input signal for counter. Counter Output Count match output signal for counter. Common digital ground for digital I/O signals, external Digital Ground trigger inputs, external sampling clock inputs, and counter I/O signals. Reserved Reserved pin. N.C. No connection to this pin. CAUTION Removing the connector plug by grasping the cable can break the wire. AIO-120802LN-USB 5 Ver.1.01 Differential Input Analog Input Signal Connection The procedure for connecting analog signals depends on whether the analog input signals are single-ended or differential. The sections below describe how to connect the signals using flat cable and shielded cable. Single-ended Input Signal Signal Signal Meaning Meaning Meaning The following figure shows an example of flat cable connection. name name name Connect separate signal and ground wires for each analog Digital Input/Output AI00 Analog Input 00[+] DGND DigitalGround DIO00 00 input channel on interface connector. AO External Start Digital Input/Output AI01 Analog Input 00[- ] AOSTA DIO01 Trigger Input 01 AO External Stop Digital Input/Output AI02 Analog Input 01[+] AOSTP DIO02 Trigger Input 02 AO External Sampling Digital Input/Output AI03 Analog Input 01[- ] AOCLK DIO03 Clock Input 03 Analog Ground AGND DGND DigitalGround DGND Digital Ground The following figure shows an example of shield cable (for AI) connection. Use shielded cable if the distance between the Digital Input/Output AI04 Analog Input 02[+] CNT O Counter Output DIO04 04 signal source and unit is long or if you want to provide better Counter Gate Digital Input/Output protection from noise. For each analog input channel on AI05 Analog Input 02[- ] CNT G DIO05 Control Input 05 interface connector, connect the core wire to the signal line and Digital Input/Output AI06 Analog Input 03[+] RES Reserved DIO06 connect the shielding to ground. 06 Counter Up Digital Input/Output AI07 Analog Input 03[- ] CNT C DIO07 Clock Input 07 Analog Ground AGND DGND DigitalGround DGND DigitalGround (for AI) Digital Input/Output AO00 Analog Output 00 DIO08 08 CAUTION Analog Ground Digital Input/Output AGND DIO09 (for AO) 09 - If the signal source contains over 500 kHz signals, the signal Digital Input/Output may affect the cross-talk noise between channels. AO01 Analog Output 01 DIO10 10 - If the unit and the signal source receive noise or the distance Analog Ground Digital Input/Output AGND DIO11 between the unit and the signal source is too long, data may (for AO) 11 not be input properly. N.C. N.C. DGND DigitalGround - An input analog signal should not exceed the maximum Digital Input/Output DGND Digital Ground DIO12 input voltage (relate to the product analog ground). If it 12 exceeds the maximum voltage, the unit may be damaged. AI External Start Digital Input/Output AISTA DIO13 Trigger Input 13 - Connect all the unused analog input channels to analog AI External Stop Digital Input/Output ground. AISTP DIO14 Trigger Input 14 - In the channel switching, the multiplexer does the electrical AI External Sampling Digital Input/Output AICLK DIO15 charge and discharge on the internal capacitor according to Clock Input 15 the signal voltage. Therefore, the voltage from the previous DGND DigitalGround DGND DigitalGround switching state may go into the next channel. It might cause the error of the signal source action. If this occurs, insert a Analog Input 00 - Analog input signal. high-speed amplifier as a buffer between the signal source Analog Input 03 The numbers correspond to channel numbers. and the analog input pin to reduce the fluctuation. Analog Ground (FOR AI) Common analog ground for analog input signals. - An input pin may fail to obtain input data normally when the Analog Output 00 - Analog output signal. Analog Output 01 The numbers correspond to channel numbers. signal source connected to the pin has high impedance. If Analog Ground (FOR AO) Common analog ground for analog output signals. this is the case, change the signal source to one with lower AI External Start Trigger External trigger input for starting analog input sampling. output impedance or insert a high-speed amplifier buffer I AI External Stop Trigger Input External trigger input for stopping analog input between the signal source and the analog input pin to li AI External Sampling Clock External sampling clock input for analog input. I reduce the effect. AO External Start Trigger External trigger input for starting analog output I li AO External Stop Trigger External trigger input for stopping analog output I li AO External Sampling Clock External sampling clock input for analog output. I Digital Input/Output 00 - Digital input/Output signal. Digital Input/Output 15 Counter Gate Control Input Gate control input signal for counter. Counter Up Clock Input Count-up clock input signal for counter. Counter Output Count match output signal for counter. Common digital ground for digital I/O signals, external Digital Ground trigger inputs, external sampling clock inputs, and counter I/O signals. Reserved Reserved pin. N.C. No connection to this pin. AIO-120802LN-USB 6 Ver.1.01 Differential Input Analog Output Signal Connection The following figure shows an example of flat cable connection. For each analog input channel on interface connector, connect This section shows how to connect the analog output signal by the "+" input to the signal and connect the "-" input to the signal using a flat cable or a shield cable. source ground. Also connect the analog ground on the unit to The following figure shows an example of flat cable connection. the signal source ground. Connect the signal source and ground to the interface connector analog output. The following figure shows an example of shielded cable connection. Use shielded cable if the distance between the The following figure shows an example of shield cable signal source and unit is long or if you want to provide better connection. Use shield cable if the distance between the signal protection from noise. For each analog input channel on source and this product is long or if you want to provide better interface connector, connect the "+" input to the signal and protection from noise. For the interface connector analog connect the "-" input to the signal source ground. Also connect output, connect the core wire to the signal line and connect the the analog ground on the unit and the signal source ground to shielding to ground. the shielding. CAUTION - If this product or the connected wire receives noise, or the distance between this product and the target is long, data CAUTION may not be outputted properly. - If the signal source contains over 500 kHz signals, the signal - For analog output signal, the current capacity is ±3mA may affect the cross-talk noise between channels. (Max.). Check the specification of the connected device - When the analog ground is not connected, the conversion before connecting this product. data is not determined. - Do not short the analog output signal to analog ground, - If the unit and the signal source receive noise or the distance digital ground, and/or power line. Doing so may damage this between the unit and the signal source is too long, data may product. not be input properly. - Do not connect an analog output signal to any other analog - An input analog signal should not exceed the maximum output, either on this product or on an external device, as input voltage (relate to the unit analog ground). If it exceeds this may cause a fault on this product. the maximum voltage, the unit may be damaged. - Analog output signal outputs hundreds of micro voltages - Connect all the unused analog input channels to analog when USB cable is inserted. ground. - In the channel switching, the multiplexer does the electrical Connecting I/O Signals charge and discharge on the internal capacitor according to the signal voltage. Therefore, the voltage from the previous The following sections show examples of how to connect digital switching state may go into the next channel. It might cause I/O signals. the error of the signal source action. If this occurs, insert a All the I/O signals are TTL level, and input or output can be set high-speed amplifier as a buffer between the signal source in 8 bit unit by software. and the analog input pin to reduce the fluctuation. I/O Circuit - An input pin may fail to obtain input data normally when the signal source connected to the pin has high impedance. If Unit External circuit this is the case, change the signal source to one with lower Vcc output impedance or insert a high-speed amplifier buffer 74LV245 between the signal source and the analog input pin to reduce the effect. 10kΩ INPUT/OUTPUT GND GND AIO-120802LN-USB 7 Ver.1.01 Example of Connection DIO00 DGND Switch DIO08 2kΩ LED DGND When switch is "ON", the corresponding bit is "0". When switch is "OFF" in contrast, the corresponding bit is "1". When "1" is output to a relevant bit, the corresponding LED comes on. When "0" is output to the bit, in contrast, the LED goes out. CAUTION Take care not to short the outputs to digital ground as this may cause a fault. Counter signals and Control signals Connection Counter signals and Control signals Connection The following sections show examples of how to connect counter I/O signals, and other control I/O signals (external trigger input signals, sampling clock input signals, etc.). All the counter I/O signals and control signals are TTL level signals. About the counter input control signal Counter Gate Control Input (refer to the user’s manual - chapter 3 Connector Pin Assignment) acts as an input that validate or invalidate the input of an external clock for the counter. This function enables the control of an external clock input for the counter. The external clock for the counter is effective when input is "High” and invalid when input is "Low". If unconnected, it is a pull-up in this product and remains "High". Therefore the external clock for the counter is effective when the counter gate control input is not connected. CAUTION - Do not short the output signals to analog ground, digital ground, and/or power line. Doing so may damage the product. - If connected to each output, a pull-up resistor must be about 10kΩ to pull up with a 5V power source. - Each input accepts 5V TTL signals. Reference For the operation timings for control signal input, see the user’s manual - “Control Signal Timings” in Chapter 6 “Hardware”. AIO-120802LN-USB 8 Unit side
Frequently asked questions
Why choose IPC Station?
What is IPC Station' warranty policy for the AIO-120802LN-USB?
What carriers does IPC Station use to ship parts?
Does IPC Station sell to international (non-USA) customers?
What methods of payment does IPC Station accept?
Why buy from GID?
Quality
We are industry veterans who take pride in our work
Protection
Avoid the dangers of risky trading in the gray market
Access
Our network of suppliers is ready and at your disposal
Savings
Maintain legacy systems to prevent costly downtime
Speed
Time is of the essence, and we are respectful of yours
Related Products
This product is a PCI bus compatible interface board with high-precision analog input(16-bit,8 ch) a...
It is an analog input terminal for USB2.0 that an analog measurement is possible by being connected ...
This product is a USB2.0-compliant analog I/O unit that extends the analog I/O function of USB port ...
What they say about us
FANTASTIC RESOURCE
One of our top priorities is maintaining our business with precision, and we are constantly looking for affiliates that can help us achieve our goal. With the aid of GID Industrial, our obsolete product management has never been more efficient. They have been a great resource to our company, and have quickly become a go-to supplier on our list!
Bucher Emhart Glass
EXCELLENT SERVICE
With our strict fundamentals and high expectations, we were surprised when we came across GID Industrial and their competitive pricing. When we approached them with our issue, they were incredibly confident in being able to provide us with a seamless solution at the best price for us. GID Industrial quickly understood our needs and provided us with excellent service, as well as fully tested product to ensure what we received would be the right fit for our company.
Fuji
HARD TO FIND A BETTER PROVIDER
Our company provides services to aid in the manufacture of technological products, such as semiconductors and flat panel displays, and often searching for distributors of obsolete product we require can waste time and money. Finding GID Industrial proved to be a great asset to our company, with cost effective solutions and superior knowledge on all of their materials, it’d be hard to find a better provider of obsolete or hard to find products.
Applied Materials
CONSISTENTLY DELIVERS QUALITY SOLUTIONS
Over the years, the equipment used in our company becomes discontinued, but they’re still of great use to us and our customers. Once these products are no longer available through the manufacturer, finding a reliable, quick supplier is a necessity, and luckily for us, GID Industrial has provided the most trustworthy, quality solutions to our obsolete component needs.
Nidec Vamco
TERRIFIC RESOURCE
This company has been a terrific help to us (I work for Trican Well Service) in sourcing the Micron Ram Memory we needed for our Siemens computers. Great service! And great pricing! I know when the product is shipping and when it will arrive, all the way through the ordering process.
Trican Well Service
GO TO SOURCE
When I can't find an obsolete part, I first call GID and they'll come up with my parts every time. Great customer service and follow up as well. Scott emails me from time to time to touch base and see if we're having trouble finding something.....which is often with our 25 yr old equipment.
ConAgra Foods